Karika Casino Privacy Policy — Your Data Is Safe With Us

Karika Casino ("we", "us") is a trusted online gaming platform serving Bangladesh and select regions. We believe that respecting every member's privacy is a fundamental responsibility.

This Privacy Policy ("Policy") explains how Karika Casino collects, uses, stores, and protects your personal information. By using our website or app, you agree to this Policy.

We may update this Privacy Policy at any time. When changes are made, the revised date will be reflected on this page and members will be notified accordingly.

Karika Casino collects information in several ways. The details are outlined below:

A) Directly Provided Information

Information you provide directly when creating an account, making a deposit, or contacting support:

• Full Name & Date of Birth
• Email address & mobile number
• Current Address
• Identity Documents (NID / Passport)
• Payment information (Mobile Pay / Nagad number, bank account)
• Messages & Complaints Sent to Support

B) Automatically Collected Information

Certain information is collected automatically when you use our platform:

• IP Address & Device Information
• Browser type & operating system
• Time spent on the site & pages visited
• Gaming activity & transaction history
• Cookies & Session Data

C) Data Collection Table

Karika Casino uses your information only for specific, legitimate purposes. All reasons for use are clearly outlined below:

• Service Delivery: Managing your account, processing deposits and withdrawals, and keeping gaming services running smoothly.
• Identity Verification: KYC processing, age verification, and anti-money laundering compliance.
• Ensuring Security: Detecting and preventing fraudulent activity.
• Contact: Important notifications, account updates, and support services.
• Promotional Communications: Sending you bonus and promotional emails with your consent.
• Legal Compliance: Complying with regulatory requirements and providing information when legally required.
• Service Improvement: Analyzing user experience to improve the platform.

You can unsubscribe from promotional emails at any time. However, essential account-related emails cannot be turned off, as they are necessary for your security.

Karika Casino follows the highest industry standards to keep your data secure:

Technical Safeguards

• 256-bit TLS/SSL encryption — applied to all data transmissions
• Encrypted Database Storage
• Regular security audits and penetration testing
• Firewall & Intrusion Detection System
• Two-factor authentication (2FA) available

Administrative Safeguards

• Only authorized personnel have access to sensitive data
• Regular staff training on privacy and security
• Rapid breach notification procedures in place

Data Retention Period

Certain data is retained for a defined period while your account is active and after closure, in line with legal obligations. Financial transaction records are typically kept for up to 5 years after account closure.

Karika Casino does not sell your personal information. However, data may be shared in the following limited circumstances:

• Service Providers: With trusted partners for payment processing, KYC verification, and technical services. They are also bound by our privacy standards.
• Legal Authorities: Upon receipt of a lawful order from a court or regulatory authority.
• Fraud Prevention: With law enforcement agencies to assist in criminal investigations.
• Business Changes: In the event of a company merger or acquisition, you will be notified in advance.

Outside of the circumstances listed above, your information will not be shared with any third party without your consent.

Karika Casino's website uses several types of cookies:

Cookie Type

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferred language and settings.
• Analytical Cookies: Helps us analyze site usage and make improvements.
• Marketing Cookies: Used to show relevant advertisements. You can turn this off at any time.

Cookies can be managed through your browser settings. However, disabling certain cookies may affect the functionality of some features on the website.

Under Karika Casino's Privacy Policy, you have the following rights:

• Right to Access: You can request to see what information we hold about you.
• Right to Correction: You can request corrections to any inaccurate or outdated information.
• Right to Deletion: You may request deletion of your data unless retention is required by law.
• Right to Restrict Processing: You may restrict how your information is used for specific purposes.
• Right to Object: You can opt out of marketing communications.
• Right to Data Portability: You may request a copy of your personal data at any time.

To exercise these rights, email our support team: support@karikacasino.biz. We will respond within 30 days.

Karika Casino strictly does not provide services to anyone under 18 years of age. We do not knowingly collect or store personal information from minors.

If we become aware that a minor's information has been collected, it will be deleted immediately and the account will be closed.

If you believe a minor is using our platform, please notify us immediately.

Karika Casino's platform uses third-party services, including game providers and payment processors. These services have their own privacy policies, which may differ from ours.

Your information is shared with third-party services only to the extent necessary, and all partners are contractually bound to uphold our privacy standards.

Karika Casino may update this Privacy Policy at any time. For significant changes:

• The update date at the top of this page will be revised accordingly.
• A notification will be sent to your registered email.
• A notification will be displayed on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. We encourage you to visit this page regularly.

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@karikacasino.biz
• Live Chat: Available on the platform at all times
• Response Time: Within 24–48 business hours

For formal data protection requests, please write "Privacy Request" in the email subject line and send it from the email address registered to your account.